Workers' comp

Intelligent claims operations for workers' comp teams.

Caseline reads the full claim file, builds the med chron, flags compensability and reserve issues, and drafts the work product. For teams that run claims, and for the people who oversee them.

Two seats at every claims program. We work for both.

You run a claims desk

Your examiners carry 150 files each. Nobody has time to read a 1,200-page file, so facts get missed and files sit. Caseline does the first pass on every file: reads the records, builds the med chron, flags AOE/COE issues, treatment gaps, and inconsistent restrictions, lists what's missing, and drafts the work product. Files show up on diary already worked.

For: TPAs, carriers, and self-administered employers.

You oversee claims someone else handles

Your TPA works the files. Caseline gives you your own independent read on them, continuously. Which files are stuck. Which reserves don't match the medical record. Which claims are drifting toward litigation. See Claims Intelligence & Analytics.

For: self-insured employers, JPAs and public entity pools, programs, and carriers using TPAs.

How it works

1

Send files

PDFs in any condition. No integration, no data project, no IT ticket.

2

Caseline reads everything

Every page: medical records, claim notes, bills, correspondence, legal filings.

3

You get the work product

Med chron, file summary, missing-records list, and issue flags, with every finding cited back to the source page.

4

Files stay watched

As new records land, flags update and follow-ups go on diary.

Files are only as good as what gets into them. Caseline also runs document intake: every piece of inbound mail split, classified, matched to the right claim, flagged if urgent, and filed the same day.

See Document Intake & Routing

What we take off the desk

Document intake: inbound mail and records classified, matched, and filed to the right claim
Claim file summaries
Medical chronologies
QME, AME, and IME prep
Missing-records lists and follow-up
Reserve worksheets and adequacy reads
Settlement authority request drafts
Plan of action drafts
Claim review prep packets
Lien inventories
Demand and litigation prep: timelines, exposure notes, and issue maps for supervisors or counsel

Built to support licensed professionals, not replace them

Compensability, reserves, authority, and settlement stay with your examiners. Caseline does the reading, organizing, and drafting. People make the calls.

Talk through a workflow

Have a diary, file review, or medical chronology workflow that keeps slipping? Tell us where it gets stuck and what your team needs back.

Talk through a workflow